Terms of service
Terms and Conditions
These Terms and Conditions govern access, browsing, and use of our online store, as well as all purchases made through it.
By accessing our website, using our services, or completing a purchase, you acknowledge that you have read, understood, and accepted these Terms and Conditions, along with our Privacy Policy, Shipping Policy, and Return & Exchange Policy.
Use of Our Store
The user agrees to use our website solely for legitimate purposes and in accordance with applicable laws.
We reserve the right to reject or cancel orders, restrict access to the site, or limit our services when we detect fraud, suspicious activity, misuse of the platform, false information, or any conduct that may harm the business, our customers, or third parties, subject to applicable law.
Product Information
We make reasonable efforts to present our products, colors, sizes, designs, photographs, descriptions, and features as accurately as possible.
However, color appearance may vary depending on the customer’s screen, device, lighting, and settings.
For handmade, personalized, or individually crafted products, small variations between pieces may occur and do not necessarily constitute a defect.
Pricing
All prices are listed in the currency indicated in our store and may change without prior notice.
We reserve the right to modify prices, promotions, discounts, availability, and future offers at any time.
A later price change does not necessarily entitle the customer to an adjustment on a previously completed purchase.
Errors in Pricing or Information
Although we strive to keep our store information updated, typographical, technical, pricing, inventory, or description errors may occur.
When legally applicable, we reserve the right to correct errors and take reasonable measures regarding an affected order, including contacting the customer before continuing with processing.
Availability
All products are subject to availability.
Adding a product to the cart does not guarantee that it will remain available until the purchase is successfully completed.
In exceptional cases where a purchased product is not available, we will contact the customer to offer the appropriate alternatives.
Orders
We reserve the right to review, limit, or cancel orders when legitimate reasons exist, including reasonable suspicion of fraud, evident errors, inventory issues, or violation of these terms.
Personalized Products
It is the customer’s responsibility to correctly provide all information necessary to prepare personalized products.
Once preparation or production of a personalized item has begun, modifications or cancellations may not be possible.
Intellectual Property
All content available on this website—including photographs, logos, designs, text, graphics, videos, trade names, visual elements, and other original content—belongs to its respective owners and is protected by applicable intellectual property laws.
Copying, reproducing, modifying, distributing, publishing, commercializing, or using our content for commercial purposes without prior authorization is not permitted.
Third‑Party Services
Our store may use platforms, payment processors, shipping companies, apps, and other external providers necessary to offer our services.
We are not responsible for interruptions, errors, or actions attributable exclusively to external providers and beyond our control, without prejudice to any responsibilities legally applicable to us.
Limitation of Liability
To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from circumstances beyond our reasonable control.
Nothing in these terms is intended to exclude or limit liabilities that cannot legally be excluded, nor any non‑waivable consumer rights.
Force Majeure
We are not responsible for delays or failures caused by circumstances beyond our reasonable control, including weather events, hurricanes, earthquakes, floods, emergencies, service interruptions, transportation issues, supplier failures, governmental actions, or other force majeure events.
Modifications
We reserve the right to update these Terms and Conditions when necessary.
The version published on our website will be the current version, unless applicable law requires additional notification.
Applicable Law
These Terms and Conditions shall be interpreted in accordance with the laws applicable to the operation of our business and transactions with our customers, including relevant consumer protection regulations.
By using our website or completing a purchase, you acknowledge that you have read and accepted these Terms and Conditions.